survey: referrals still top channel for new clients
trend watch: referrals remain the primary source of new clients.
technology
survey: fewer but larger monitors in use
trend watch: fewer rather than more monitors is the trend, likely caused by the adoption of larger screen sizes.
survey: ‘presence’ not a priority for cpa firms
trend watch: indicators show no significant change in real-time availability.
survey: security, updates top tech annoyances
trend watch: security awareness increased notably and change management continues to be an issue.
survey: cloud usage still spotty
trend watch: the adoption of cloud services is selective. q: does your firm use any service that could be defined as “cloud” computing – i.e. hosted software/server or hosted communications? (select all that apply.) other answers: • appriver … continued