local accounting firm redefines “r&d” for client retention and business development. how to keep clients happy and build your business. by rick telberg at most companies, “r&d” means “research and development.” but at dugan & lopatka cpas in wheaton, ill., every … continued
demographics shifts aren’t just about staffing. clients are changing too. [youtube]s1twrphnimy[/youtube] when it comes to bridging the generation gap, most accounting firms focus on what it means for their staff and their own firms. but there’s another dimension to the … continued
even in a down economy… even when you don’t think you need the staff, great talent can attract new business you never expected. here’s a tip from sandra wiley’s presentation “moving human capital from paralysis to growth,” recorded aug. 16, … continued
no fee growth across all sizes of firm by marc rosenberg, cpa the mantra in 2009 was “flat is up,” which meant that cpa firms would gladly settle for 2009 revenues that simply held firm at the 2008 level, given … continued
in the suburbs of washington, d.c., an ex-army intelligence specialist is breaking the mold for accounting firms and inventing new ways of doing business. by rick telberg maybe it’s the four years he spent in army intelligence at the pentagon. … continued
this two and a half minute video explains it all. tracey segarra, marketing director at margolin winer & evans, notes that linkedin users are heart-of-market for cpas: average age: 41 household income: $109,700 college grad/post grad: 80 percent company decision-maker: … continued
members asked to help build buzz. the pennsylvania institute of cpa’s image enhancement advertising campaign has gone online, designed to drive potential clients and employers to ineedacpa.org.
cpa mike ramos sees government policies moving the economy in a new direction. this will affect your clients’ business — and their business needs. your opportunity is to provide a service to address those changing needs. four promising areas to … continued
without a solid system for networking, what good are good connections?
how can you gain the trust of your contacts so they’ll start connecting you to all the people in their network? the greatest networkers have a simple, practical system for making a lasting impression and building a strong foundation for future professional success. read more →
hoisted from comments: edi osborne, kevin phillips. four tough client service problems: and dozens of possible solutions from staffers… …is getting a lot of buzz. but some of the best has come from two, coincidentally, west coast consultants. edi osborne … continued
census data shows 25% increase in home-based entrepreneurs. the number of people who worked at home increased by nearly 2 million, from about 9.5 million in 1999 to about 11.3 million in 2005, according to new data released by the … continued
as a firm owner, you can’t risk putting a dent in your reputation with a poor salesperson. but how and where do you find a good salesperson? the answer is: start where you shop. start paying attention to the good … continued
they’re thinking “short-term.” do you know what that means and how to use it? a huge 45% of small business owners consider their focus to be short-term rather than long-term. additionally, when the executive board asked business owners what they … continued