why good accounting firms make bad decisions

the dysfunctional partner team and three ways to get them back on track.

you’ve tried management by committee. and by now, you know it doesn’t work. in a new analysis of cpa firm management practices, marc rosenberg finds, “management by committee rarely works.”

there must be a better way. and, yes, there are a few. here is a five-point spectrum of approaches that firms use to make decisions. one of them may work for your firm.

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how the structure of an accounting firm changes through the years

when to re-organize your firm’s management structure.

by marc rosenberg
cpa firm management & governance

firms may operate for years without much structure, enjoying happiness and profitability. then, seemingly overnight, the firm “hits the wall.” growth slows or stops. staff turn over. systems become inefficient. profits stagnate. for many firms, the “wall” is at the $6 million to $8 million annual revenue mark, while others don’t experience the slowdown until revenues approach $10 million.

roberto goizueta, ceo of coca cola in the ‘80s and ‘90s, described this perfectly: “challenging the status quo when you have been successful is difficult. if you think you will be successful running your business in the next 10 years the way you did the last 10 years, you’re out of your mind. to succeed, we have to disturb the present.”

the cure for this malady is to get organized.

in this report:

  • five reasons no two firms are exactly alike.
  • nine keys to strong cpa firm organizational structures.
  • how cpa firm governance structures change as firms grow larger.
  • sample cpa firm org charts for three sizes of firm.
  • the 13 forces of departmentalization. read more →

the six challenges crippling progress in today’s multi-partner firms

how to engage partners in the firm's future

before you work on improving firm performance, you need to work on partner commitment.

by august j. aquila and robert j. lees
how to engage partners in the firm’s future

no one would ever question that a firm’s success is ultimately tied to its partners’ performance. and yet, increasing partner performance, getting the partners to work across practices, is one of the key issues facing the majority of firm leaders today. read more →

the debilitating effects of denial at accounting firms

patrick j. mckenna
patrick j. mckenna

and four other hurdles today’s accounting firms must overcome.

by patrick j. mckenna
professional services firm consultant and author

many firms are in denial, and the few that aren’t move very slowly.

if your firm gets caught behind the curve, it wasn’t because critical trends weren’t visible; it was because they were ignored. the huge challenge remains that for too many firms, unless there is acute “pain,” there is little incentive to change. history proves that laggards only grab for the new once they are totally convinced the old doesn’t work anymore.

adapted from the introduction to “how to engage partners in the firm’s future: the secrets every leader needs to know,”
by august j. aquila and robert j. lees

and the old doesn’t work anymore!

when does a firm’s strategy change? usually only in response to a crisis or because of the initiative of a new managing partner. in many firms we have a generation of stewards rather than entrepreneurs.

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the managing partner’s secret weapon in change management

august-aquila-headshot-large-copy-150x150
august aquila

by august aquila
author of “leadership at its strongest”
and “how to engage partners in the firm’s future

research shows that managing partners and marketing directors are still facing some major challenges when it comes to getting their firms to implement change. why?

here are four key issues firm leaders today face.

1. getting partners to buy in.
2. creating a firm vision that gets all partners on the same page.
3. helping develop a culture of accountability.
4. being asked to accomplish too many goals.

when the managing partner and the chief marketing officer work together they have a better chance of being successful in these areas. you may ask what do these four factors have to do with the marketing director? and i would answer – everything.

overcoming these four issues will make the firm more competitive, efficient and profitable. here’s how the best managing partners work with their marketing directors: read more →