make accountability a process

man and woman reviewing a documenteveryone performs better when someone else has oversight.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

setting up an “accountability and goal process” always sounds much easier than it actually is to implement. so for those who already think this process would be painful, just know that you still are probably underestimating the amount of agony in store.

more on performance management: accountability requires clear expectations | accountability is for everyone | succession plan requirements | base retirement on today’s operations | who decides what? | how retired partners are robbing their own firms | how involved should retired owners be? | firms say what would change retirement pay | 4 ways to create more capacity | how to find a partner’s replacement | action plans for transitioning partners | partner retirement and the war for clients | best practices for mandatory retirement | how retirement issues affect succession planning | succession: the questions to care about 

this leads us to the standard question, “if this is so awful, why would anyone do it?” the answer is both simple and abstract.
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pay varies when performance varies

closeup shot of a caliper measuring the word "goals"plus ways to measure both objective and subjective performance criteria (yes, it can be done).

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

an important point to keep in mind is that we, as human beings, have good months and bad ones, good years and bad ones.

more on performance management: accountability requires clear expectations | accountability is for everyone | succession plan requirements | base retirement on today’s operations | who decides what? | how retired partners are robbing their own firms | how involved should retired owners be? | firms say what would change retirement pay

what is going on in our personal lives has a lot to do with how we perform in our professional ones. therefore, if someone is going through a difficult time, such as a divorce, death in the family, major conflicts with extended family, etc., we can expect those events to spill over into our work life.
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accountability includes partners

manager dangling carrots in front of staffdeliver not only rewards but sanctions.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

let’s take a close look at what accountability might look like.

more on performance management for pro members: accountability requires clear expectations | accountability is for everyone | who decides what? | firms say what would change retirement pay | action plans for transitioning partners | how retirement issues affect succession planning | how partner ratings factor into equity | cpa firm performance assessments: 15 core competencies, 21 questions

for partners, accountability is best described as having a system in place that rewards partners for
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accountability requires clear expectations

two businesswomen sitting at table and talking in office courtyardmake an effort to learn from your successes as well as your failures.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

accountability needs to be rooted in much more than a casual perception or it is destined to fail. therefore, the first step to accountability is to move this from an “i will watch you and tell you if i think you are doing a good job” approach to one that clearly defines what you expect of someone up front.

more on performance management: accountability is for everyone | succession plan requirements | how retired partners are robbing their own firms | 4 ways to create more capacity | partner retirement and the war for clients | succession: the questions to care about | hazards of not reallocating equity

now this sounds fairly straightforward, and it is, but it is also loaded with plenty of traps that you can fall into. one of the traps we want to avoid is ambiguity. you can overcome this trap by taking time to describe the expectations you have of someone, like:
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fresh data spell new staffing issues at tax & accounting firms

卡塔尔世界杯常规比赛时间 jobs reporthiring and wages are up. utilization rates are down.

next question: the best talent retention strategies.
join the survey; get the answers.

by 卡塔尔世界杯常规比赛时间

most workers in the tax and accounting industry are working fewer hours than a year and a half ago, according to 卡塔尔世界杯常规比赛时间 sources, a potentially troubling sign of unsustainable hiring and management practices.

in addition, year-over-year increases of 5 percent or more were seen in

  • number of overall staff;
  • number of cpa firm employees, both total and staff;
  • payroll staff;
  • and women overall, at cpa firms and in payroll

the really bad news comes in payroll agencies, where positions are at their second highest level ever, but wages are plummeting.

with the new data, the monthly 卡塔尔世界杯常规比赛时间 jobs report projects a new surge in turnover with the end of busy season. there will be winners. and there will be losers. savvy, growing firms will be well-positioned to attract the under-leveraged talent that slow-footed firms can’t handle or afford. top talent will be making lateral moves, as much for more supportive cultures and future opportunities as for a quick pay increase, according to the 卡塔尔世界杯常规比赛时间 analysis.

in this report, 卡塔尔世界杯常规比赛时间 provides additional detail and analysis on:

  • current hiring trends in each of the cpa, tax preparation, payroll and bookkeeping segments of the industry;
  • average hourly wages for key segments;
  • average hours worked per week;
  • and trends concerning women in the accounting workforce.

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