how to apply value pricing to bundled services

ed mendlowitz cpa the practice doctor q and adon’t confuse it with value billing.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i tried value billing and it didn’t work. i would rather bill my business clients on a fixed fee for my services.

response: actually, you are value pricing when you do the fixed fees. you confused value pricing with value billing. value pricing is where you sit down with the client and you jointly determine the price before any work is done.

more practice doctor q&a: 18 ways to blow a partnership opportunity | 8 times when hourly billing trumps value pricing | 10 do’s and don’ts for making small business clients happy | 10 (nearly) painless ways to keep up to date with technology | 23 reasons clients really need you for taxes | running an accounting business | 14 ways to switch to value pricing | pricing, billing, costing: don’t blame clients

value billing is where you try to get an extra payment after the work is done. i believe the best way to determine a fee for recurring services is to set the fee with the client in advance of performing any work. i’ll explain. read more →

how to tell a client how the fee was set

ed mendlowitz cpa the practice doctor q and aby ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i performed some additional services for a client and gave her a bill that she questioned and wanted to know how much time i had spent. i billed more than the time charges, but this client never gets time bills – everything i do is on a fixed fee so i never account for my time with her. what should i say now?

more practice doctor q&a: 18 ways to blow a partnership opportunity | when experience doesn’t add up | 8 times when hourly billing trumps value pricing | 6 simple steps to impress a prospect | making meetings more productive | 5 time management tips for an overworked accountant | running an accounting business | 14 ways to switch to value pricing | pricing, billing, costing: don’t blame clients

response: if a client is on a strict time basis, they are entitled to a breakdown of the hours and person performing the services.

otherwise, when clients ask me how i arrived at a bill i tell them something similar to this:

read more →

readers sound off: value pricing vs. hourly billing

bullhorn
reader sound-off

the gloves come off.

in his recent q&a column, 8 times when hourly billing trumps value pricing, ed mendlowitz addressed a question about moving completely away from time-based billing but noted that as much as he liked and suggested value pricing, he did not believe it could be used in every situation.

our readers’ opinions were both strong and divided. read more →

8 times when hourly billing trumps value pricing

ed mendlowitz cpa the practice doctor q and aand when it doesn’t.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i am trying to switching to value pricing and am having trouble getting completely away from time-based billing in certain situations.

response: value pricing is a great method and concept. i suggest reading, and thoroughly understanding ron baker’s “implementing value pricing: a radical business model for professional firms.” i like what he suggests, have used some of his techniques even before he started writing and speaking about them, and recommend it in many situations.

read more →

client’s difficult daughter balks at bill

ed mendlowitz cpa the practice doctor q and ado you talk to the dad?

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i have a very good client who pays us to prepare his daughter’s tax return. the daughter was going through a divorce and asked us to assist her and her attorney and she said she would pay us herself, and we shouldn’t ask her father to pay us and she also asked us not to tell her father what was going on. we did a lot of work and because of what we did she got a much better settlement than if we did not help her. additionally a lot of what we did was rush on-demand work and some of it was quite difficult. also, she was not the most pleasant to deal with on many occasions. read more →

卡塔尔世界杯常规比赛时间 forum: tax season prep tips?

readers’ forum: hours worked. firing clients. setting prices.

chris basom
chris basom
  • chris basom, managing partner of your money matters in mission viejo, calif., wants to know the “one thing you wanted to implement before tax season but just couldn’t get to.”
  • “is cash still relevant?” asked solo practitioner roxann otto of otto tax & accounting services in slinger, wis.
  • charles g. read in the melbourne, fla., area would like to know how other accountants arrive at the charges they present.
  • deborah mcdowell cain of her eponymous firm in fort worth, texas, asked, “does your firm work five, six or seven days a week? is overtime for staff mandatory? are senior staff hourly, salaried, offered overtime or comp time?”
    • and harking back to the busy season, she also asked, “how many people touch a return? why?” read more →

14 ways to switch to value pricing

ed mendlowitz cpa the practice doctor q and aby ed mendlowitz 

question: how do i switch to value pricing?

response: there are a number of ways. ron baker’s books tell how to do this. so does dave cottle’s but in a different way. i believe most firms do some sort of value pricing and that is when a fee is determined in advance with the client. i’ve written previously on this and have presented programs for cpa firm management groups, but here is a descriptive checklist to use as a guide: read more →

pricing, billing, costing: don’t blame clients

communication negotiation pricing istock_000020509177how good communication habits can head off problems.

by ed mendlowitz
implementing fee increases

professional fees are typically billed based on time. yet, clients want outcomes and place a value on results, which doesn’t necessarily relate to time spent.

ingrained habits are hard to break away from. for ages, many professionals quoted jobs by providing hourly rates and possibly a range of expected hours. some projects are open-ended in the sense that no one knows where it will take them and what will be uncovered once work commences. this might include a forensic investigation, litigation where the discovery process becomes acrimonious, unraveling transactions in a complicated bankruptcy, a first-time audit of a multinational corporation or a tax audit for a reasonably sized business.

however, for most work, there is an understanding of what will need to be done and the approximate value to the client. this could include an annual audit, tax return, setting up a cost accounting or internal control system or a transfer price study. read more →

is the profit squeeze over?

new trends emerge in net profit margins and accounts receivable.

after years of intensifying and debilitating pressure on bottom lines, profits at tax, accounting and bookkeeping firms appear to be hitting 10-year highs, according to information obtained by 卡塔尔世界杯常规比赛时间 from sageworks, the specialist in tracking private-company financials. read more →

keeping clients in line: start with late fees

ed mendlowitz cpa the practice doctor q and a

plus five more clauses you might want to consider.

by ed mendlowitz
101 questions and answers

question: you state on the bottom of your invoice that you charge 1.5% for balances over 60 days. do you actually implement that or is it just warning? do you do it on all clients or just some? do clients pay that or complain? if they send in payment without that, do you write off the finance charge or leave it open? read more →