making partner: the essential metrics

from mastering business-building skills to people-building skills.

by marc rosenberg

there are many ways to measure the performance of staff on the path to making partner.

more: making partner: what managers need to know | the 17 rules for making partner at a cpa firm | who shouldn’t be a partner? | nine reasons people are promoted to partner | how to make partner?
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as is my style, i will present far more measures than most firms actually use. but i doubt you’ll perceive any of the methods here as unimportant. they are not listed in any particular order of importance.

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stop complaining and start innovating

the pandemic requires new thinking with new business models.

by tamera loerzel

considering the many long-term ramifications from the pandemic on the accounting profession, i would start with a “clean sheet of paper” to position your firm for future success,

more: private equity at the gates | 12 shifts to ensure firm success | how to reinvent the firm for the covid age | why it’s time for an acquisition | three ways the accounting profession has changed | ramping up for the year ahead
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firms today require new thinking, new business models, and new ways of operating, staffing, managing work, and measuring success.

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the six essential kpis for managing partners

proper planning prevents poor performance.

by bill penczak

we have all heard the term, “working in the business” instead of “working on the business.”   i would suggest that most managing partners and senior leadership fall more into the “in” than the “on,” given staff turnover, busy season deadlines, exhaustion, and advancing years of many managing partners.

more: the great resignation: five reasons accountants are quitting   |  five tips for better decision-making   |  your marketing sucks: six reasons why   |  five global cpa leaders: four survival strategies    |  are you too generous with your write-offs?    |  it’s time to herd your highly compensated cats  | nine smooth moves to build client satisfaction   | five tough questions for these tough times |  i started a consulting practice the first week of march 2020

i’ve endured enough management committee meetings during which the course of conversation leans more heavily towards rat-holes than addressing key firm issues of people, technology, quality, risk management, and growth.  at the end of the day, every decision you make as managing partner foots back to one of those areas. deciding on the venue of the holiday party does not fall into that category.

peter drucker, the famous management consultant, summed it up succinctly: management is doing things right; leadership is doing the right things.

here are six ideas that managing partners should contemplate when it comes to running an effective and engaged firm: read more →

the great resignation: five reasons accountants are quitting

and five strategies for addressing attrition – before it strikes.

gauging the staff shortage:
how are accounting firms adapting?
join the six-minute survey. get the answers.

by bill penczak

firms are getting nervous and with good cause. as they plan for the 2022 busy season, audit and tax departments are realizing they may not have the resources to staff their jobs already on the books, much less any new work that comes about in the fourth quarter of 2021.

more on the staffing crisis: the digital toolset for hiring at a small accounting firm  |  learning how to hire amid covid  | how covid rewrites the rules for recruitingnew covid strategies for staff recruiting and retention | irs has recruiting problems, too | 12 signs it’s time to outsource | how aging boomers impact the accounting profession | why remote workers need retreats |

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there’s been a lot written in the past few months about the great resignation, but the turnover problem in cpa firms has been endemic before the pandemic. one recent report finds that turnover in the top 50 firms is 17%, and one in every six firms experiences an annual turnover of 20 percent or more. that means that one out of five people who attend the busy season kickoff event won’t be around for the next one.

here are five reasons your people are quitting your firm for other firms, for a job in industry, or to become a citizen of the gig economy and work virtually from a beach in thailand:

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10 more reasons cpas quit public accounting

midsection of businessman moving out with cardboard box from officebosses are part of the problem.

by ed mendlowitz
call me before you do anything: the art of accounting

as i have written about cpas who leave public accounting, there has been widespread interest. there is a lot more to say so i’ll address many of those questions.

more: family trees of clients | preparing for the worst (thanks to my wife) | the 10 best movie accountants | why accountants quit | why cpas should stay in public accounting | when cpas leave to work for a client | when siblings battle over the family business | readers rip: ‘she wanted her shoebox back’
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general comment

generally speaking, many bosses do not listen to staff concerns. at many firms, there is a lack of serious mentoring and little help for staff people in managing their careers. in many practices, there is an appearance of a lack of growth, or if there is growth, then staff people are often left behind. in most instances, these problems are exacerbated by staff people not being clear about what they want. they are hesitant to speak up, share their concerns with their bosses or venture beyond their comfort zone. both are culpable, but i place greater blame on the bosses, who should know better.
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five ways to get staff to own their work

help them build careers.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: how can i get staff to step up and assume more responsibility for their client assignments?

more: profit sharing for a staffer? | the secret recipe for staff retention | help! key staffer refuses to supervise people | get more done by saying no | employee demands a raise she doesn’t deserve | how are you spending the next five years? | how to get the most from cpe | does your staff know all the services you provide?
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answer: this is an issue every manager and partner deals with at some point.
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