special

you don’t have time for every client question

by

businessman with eyes closed, head on hands

not this time of year.

by frank stitely
the relentless cpa

a well-known practice management expert, whom i greatly respect, advises cpas to never tell clients that you don’t have time for them. i disagree with the never part. you know how it starts. on march 25th, the call comes in.

“i know you’re busy but …”

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a request follows that could most certainly wait until after tax season. you are hip deep reviewing all the personal tax returns that got stuck in process while you climbed out of the march 15th corporate tax ditch.

“i need to know if i’m paying unemployment taxes to the right states. i think i should be paying taxes to the people’s republic of california, but i’m not. i’ve been paying unemployment taxes to uzbekistan instead.”
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why people struggle with communication

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two things to demonstrate with existing clients.

by martin bissett
passport to partnership

ultimately, when we have to interact with clients, subordinates, superiors or peers, the questions are always the same: who do i need to deliver this information to and what approach would they respond most favorably to?

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in arriving at “communication” we come to the most intangible of all the components to obtain a “passport to partnership.”
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grow leaders to transform accounting

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letter blocks flip between the words "lead" and "learn"

create a culture where leadership can be learned and practiced.

by donny c. shimamoto

series note: this article is part of a series of articles inspired by “joy, inc.”, written by richard sheridan, cofounder and ceo of menlo innovations. while his book is about the software industry, there are many direct analogies applicable to the accounting profession. we must #transformaccounting and bring joy back into the work we do to sustainably address our profession’s people crisis.

when we talk about leadership in accounting, we often think about the partners in accounting firms, the controller or cfo of a finance department, or the chief audit executive of an internal audit department. we also talk about “young leaders” or “emerging leaders” when referring to those we think have “leadership potential” and could aspire to the positions described above.

more: transform accounting by fighting fear and embracing change | tear down towers of knowledge to transform accounting
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

 

however, i have always held the belief that everyone in an organization can be a leader, and we need to equip people within our organizations to lead when an appropriate situation arises. part of empowering employees is enabling them to take action or make a decision, even when “the leader” isn’t present. the organization’s values, policies and culture should help employees make the right decisions – or know who to escalate an issue to make the decision. what we don’t want is total inaction.
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