think you know what motivates people? [video]
here’s something we should have known before the banking crash…
leadership
the 10 basic ways to boost profits at an accounting firm
the new practice management discipline.
by august aquila
aquilaadvisors.com
no profits no mission, as one of my partners is fond of saying.
while leadership, balanced life, outstanding client service and efficient processes are critical for success, they mean nothing if the firm is not sufficiently profitable to make investments for the future and compensate performers. i want to focus on ten ways to make your practice more profitable.
these ten areas form the basis of my practice operational review. read more →
the recession has battered most accounting firms. here’s a seven-step plan to start rebuilding trust
a framework for action.
if trust has been broken in your accounting firm—and given the great recession, odds are, it has been—you must start now to rebuild it.
michelle and dennis reina, authors of “rebuilding trust in the workplace: seven steps to renew confidence, commitment, and energy” (berrett-koehler, 2010), recommend a seven-step process, drawn from two decades of research, for healing and rebuilding trust.
to be sure, the seven-step process isn’t a silver bullet. but it may provide a framework for leaders to demonstrate courage and to take concrete, constructive, and compassionate action. read more →
winning firms know the secrets of keeping good accountants
work/life balance proves essential to recruiting, retaining staff.
by rick telberg
if that cpa working next to you appears stressed out by the job, take a long, hard look because you may not see him or her again in the future.
while cpas in all walks of the profession are strained and face tough workloads, those feeling the greatest stress and workplace demands are more likely to be seriously in the market for another job. at any given moment, according to my studies, about one on three cpas would consider changing jobs, even it meant a pay cut, in exchange for better working conditions. among the most stressed-out cpas, the ratio of job seekers jumps to about half.
so it’s imperative for managers of cpas to offer state-of-the-art workplaces if they want to retain hard-to-find staff. read more →
six steps to building firm-wide accountability
start by stopping.
stop doing things that undermine accountability, says skip reardon at six disciplines business coaching, “stop overseeing, legislating and micro-managing.”
reardon, a veteran of the accounting business dating back to solomon software, says “accountability is not something you ‘make’ people do – it has to be chosen or accepted by people within your organization. people must ‘buy into’ being accountable and responsible. for many, this is a new, unfamiliar way to work. most importantly: individual purpose and meaning come from assuming responsibility and accepting accountability.”
so, how do you build company-wide accountability?