how to develop internal procedures

smiling woman using smartphoneplus three apps for organizing them.

by penny breslin
it’s not just the numbers

there is a symbiotic relationship between your technology and your processes. you have to consider both, or you won’t get the full benefit.

more: why federated search matters | top tech tools for building your new bos business | choose your little black dress of technology | pick your favorite clients | keep the accountants focused on accounting | what do you want advisory services to be?
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mckinsey global has been researching the impact of automation around the world, and (no surprise) found that when companies try to retrofit technology to fit into existing processes, “companies end up with a patchwork of incongruous technology tools that automate separate and distinct parts of the process. this approach is fine for capturing the first 5 percent or so of automation’s impact. but unlocking the full potential requires a fundamentally different way of thinking. to capture that potential, managers must be willing to re-engineer their processes completely.”[1]
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you don’t need this, but your survivors do

bonus checklists: 16 steps to reviewing a buy-sell agreement and 20 issues to consider.

by ed mendlowitz
77 ways to wow!

nobody needs an estate plan, exit plan or a buy-sell agreement. but their families and survivors do.

more: due diligence is in the details | simple controls can prevent fraud | charity directors must take theft seriously | forensic techniques can be fraud deterrence | the hazards of poor internal controls | rule #1: start with cash | the priorities were backward | how to read a financial statement | 77 thoughts about client needs
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estate plans are done so that the remaining family members can have liquidity, minor children will have guardians of your choosing with a dependable cash flow, children won’t fight (too much) over the money, people of your choice will collect and distribute assets and make transfers in an orderly manner, and estate and inheritance taxes can be minimized as can the costs of settling the estate.
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make fewer mistakes, increase revenue and capacity

businessman horrified by what he sees on computer screentackle the four error categories.

by frank stitely
the relentless cpa

determining the workflow harm that errors cause should be second nature now. errors cause rework. rework adds to work in progress (wip) and, thus, increases turnaround time.

this happens in two ways: as wip increases, capacity decreases. it’s a double whammy.

more: how small firms can win the talent wars | easy ways to avoid ‘done but’ tax returns | six ways to create a millennial-friendly firm | do you know your turnaround time?
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when a reviewer spots errors on a tax return and sends it back to the preparer, the preparer wastes at least 15 minutes, and probably more like 30 minutes, fixing the errors. the return then goes back to the reviewer, who spends another 15 minutes re-reviewing the return. we have added 30 to 45 minutes to the wip for this tax return. we know that adding to our wip numerator increases turnaround time.

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why federated search matters

cluttered computer screen
take a look at your team’s desktops.

no more subfolders! just imagine.

by penny breslin
it’s not just the numbers

much has been done to help people deal with information overload. desktop search tools have made it easier to find a piece of data hidden among all the other data stored on your system. but what about all the data available on portals, stored in shared drives, and trapped in business applications, let alone the valuable information stored in various employees’ heads?

more: how to develop procedures for bos | proper workflow demands consistency | workflow tools can deepen client relationships | going viral: today’s top marketing strategies | top ten types of clients (and 24 more reader suggestions) | which kind of team do you have? | meet the new bos
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this information is vital to your firm. employees need this data to do their jobs, and they need it quickly.

the key to finding information quickly is a mighty search engine. enterprise search engines can find information stored almost anywhere in your system. whether looking for data stored on the desktop, tucked away on an intranet site or locked in a line of a business application, an enterprise search tool can help you find it. the search solution combines desktop search with fast intranet searching capabilities.
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kenji kuramoto: rules? what rules?

kill the 40-hr work week, online pricing and other archaic accounting conventions. 

the disruptors
with liz farr for 卡塔尔世界杯常规比赛时间

kenji kuramoto and his business partner, mathew may, have been trying different things with their firm, acuity, for years. before the pandemic, acuity began experimenting with allowing team members to work wherever they wanted, how they wanted, and even how much they wanted to work. initially, this was to accommodate refugees from mega firms who wanted a change from the “very regimented, very time sensitive and very location-specific” norms of the industry.

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how to develop procedures for bos

process touch screen showing workflow designevery client needs a playbook.

by penny breslin
it’s not just the numbers

as back office support, you assist your clients in making timely and accurate business decisions. in the past, you worked on hourly billing doing compliance management. everything was about time.

more: proper workflow demands consistency | tips for getting clients started on bos | the best tech for your team and clients | marketing? know your goals first | eight things to stop doing now | you don’t have to do everything | why ai is not the enemy
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when you did work for a client, you may have billed out an $18-per-hour employee at a rate of $60 per hour. when your employee took the time to call the client for the documents, walked down the hall to ask someone how they had previously handled a transaction, then waited for a document to show up with nothing to do until it showed up – all of this time was billed hourly.
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how small firms can win the talent wars

three young people working in an officegetting creative can bring in better talent and better clients.

by frank stitely
the relentless cpa

one afternoon, the partner group of our outsourced accounting practice met for a state of the practice meeting conducted by our director of outsourced accounting. our prior director left and we were looking for someone when one of our newbies asked if he could be considered.

more: easy ways to avoid ‘done but’ tax returns | six ways to create a millennial-friendly firm | do you know your turnaround time? | why hiring out of school works | leadership growth is a two-way street | quiet quitting: are employers culturally aware? | how to guide students into accounting | three strategies to keep emerging leaders engaged
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the 25-year-old had one year of experience, and we were chasing a controller-type person. the whole outsourced practice was in shambles. revenue was nil and any clients we had were unsatisfied.
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simple controls can prevent fraud

businessman holding up magnifying glasseven their existence can be a deterrent.

by ed mendlowitz
77 ways to wow!

i’ve talked about fraud in not-for-profits, but it is also a serious issue for business firms. here are some cash fraud scenarios and prevention techniques that can apply to all types of organizations.

more: five ways to ward off fraud in not-for-profits | manage better with the right financial tools | do you need a forensic professional? | six benefits of an internal audit | the ten financial controls that’ll make you a hero | five cash reports you can’t live without
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scenario: one employee who is responsible for, or has access to, the handling, recording and mailing of cash disbursements creates a non-existing vendor who sends the company invoices, which are paid.
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easy ways to avoid ‘done but’ tax returns

meeting of six peoplechange mentality and ask better questions to eliminate bottlenecking.

by frank stitely
the relentless cpa

a project hung up in process is one where there is a disagreement between people involved in a project as to the status. for example, a client thinks he has answered your tax return questions, while you believe he has not. another example is when a tax return preparer believes a return is ready for review while the reviewer does not believe it’s ready.

more: six ways to create a millennial-friendly firm | do you know your turnaround time? | tax season client meetings: kill them now | leadership growth is a two-way street | 12 subjective factors for pricing your next engagement | the six pillars for finance transformation | three strategies to keep emerging leaders engaged
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the result of a hung-up project is a dead project – one that’s not moving to completion.
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six ways to create a millennial-friendly firm

your firm’s future depends on successfully engaging younger clients and younger staff. here’s how.

by frank stitely
the relentless cpa

do you know why millennials can’t buy houses? avocado toast is expensive. how many millennials does it take to change a light bulb? none. they accept it for what it is. buy me a craft beer and i’ll tell you a half-dozen more.

more: do you know your turnaround time?
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now, here’s why you need millennials as clients and how they increase the efficiency of your firm.

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manage better with the right financial tools

two businessmen discussing a projectget the most out of what you’re paying for.

by ed mendlowitz
77 ways to wow!

directors and managers have many functions. a major tool is having the right financial data.

more: charity directors must take theft seriously | client hires new manager: you need a plan | anatomy of a fraud | how to explain internal controls to clients | organization minutes too often overlooked | the seven-minute financial statement
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unless you are an accountant or have an mba, few directors or managers know what to ask for, let alone how to use what they get. here are some suggestions.
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the life insurance that your firm needs

//m.g005e.com/2020/04/06/accountants-are-emergency-responders-who-will-help-us-recover-from-the-covid-19-crisis/

guarantee funding when your business needs it the most.

by russ alan prince
your $5 million high-net-worth practice

there are times because of death when key people in a company are lost. key person life insurance provides funds to a business to address the financial losses that can occur when a key person dies.

more: why you need a team of experts | why a virtual family office? why now? | is your client’s umbrella big enough? | your client’s instincts are wrong | preserving wealth is a different mindset | three approaches to investment consulting
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revenue losses can be offset, and money can be tapped to help ensure the business remains viable and doesn’t fail – for example, to find a replacement or train someone to take the job of the key person who died.

this is almost always the most cost-effective approach. additionally, key person life insurance pretty much guarantees the money required will be available when needed.

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