four reasons to fire a client today

turn problems into profits.

by rick telberg

every business has problem clients, but not everyone subscribes to the “customer is always right” philosophy. in fact, some businesses will actually fire such clients and report being happier and more successful for it.

cpa firms are often told to be strategic in prospecting for and selecting clients to help dodge such dysfunctional relationships-even when money is tight and all clients look like a gem. that’s easier said than done, of course. read more →

who’s gonna hire you?

answer: business owners. but what’s the best way to reach them?

by rick telberg

ever wonder who makes the decision on which cpa firm to hire? when we asked whom cpas think the decision-maker is, only one clown said, “wife of owner rules.”

just about everybody else figured the decision-maker is the owner herself. or himself. about eight in 10 of respondents agreed on that.

only seven percent thought the cfo makes the decision, while five percent said it’s the ceo. read more →