client service opportunities

who’s in control? you? or your clients?

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why clients need the “tough love” you didn’t know they craved.

by seth fineberg
at large

truth time, accountants. regarding your client relationship, would you consider yourself a leader or a follower? in other words, do you lead them, or do they lead you more often than not?

more seth fineberg: time management rule #1 for accountants |  plan to go ‘live’ post tax season |  why vc is a bigger threat than ai  |   what does taking control of your firm mean? | accountants need each other more than ever | marchternity: just say ‘no’ | some thoughts on in-person events | so you think you know accountants? | what bogs down accountants

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we raised this topic some years ago during my time at accountingweb. but while much has changed since then, even during the past five years in this great profession, one must wonder who is making the decisions about the direction of your firm and how you work. is it you or your clients?

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when clients remarry

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older couple on autumn walk with trees in backgroundsix questions to ask.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

this is primarily a financial planning service for people who are in second marriages, and where there are children from prior marriages.

more on marketing: help heirs with tax issues | seven questions to suggest estate planning | 28 data points for a financial planning discussion | every client can use financial planning | four reasons to perform tax projections | four additional services to suggest
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

who needs this service

this is a valuable service for every remarried client who has children from a former marriage.
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train your clients before they train you

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taking unscheduled phone calls and meetings wrecks your bottom line and theirs.

by frank stitely
the relentless cpa

many of the behaviors you rationalize as good client service are just desperate measures to avoid losing bad clients.

more: why time tracking still matters | business owners face one of three exits | how small firms can win the talent wars | six ways to create a millennial-friendly firm | do you know your turnaround time?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

however, clients are trainable – at least as trainable as jack russell terriers. that is to say they’re somewhat trainable. however, like jack russell terriers, you train clients or they’ll train you. somebody’s getting trained. here’s an example of how that works.
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questions for after tax season

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question markseleven ideas that warrant following up.

by ed mendlowitz
how to build a stronger tax practice

many times we have important preliminary discussions when we obtain a client’s tax information.

more on marketing: help heirs with tax issues | seven questions to suggest estate planning | 28 data points for a financial planning discussion | every client can use financial planning | four reasons to perform tax projections | four additional services to suggest
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

skilled interviewing, or effective follow-up techniques, can make these into an additional engagement.
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wow clients with trend analysis

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//m.g005e.com/2021/11/17/business-development-and-sales-arent-scary/comparing the statement of operations with the balance sheet. bonus: the five numbers needed to run a better business.

by ed mendlowitz
77 ways to wow!

the sample statement of operations report below was created using excel to better illustrate and highlight the differences. this also enabled entering selected percentages, which cannot be done on most computer-generated financial statements. most computerized reports can be exported to excel with a couple of clicks.

more: trends are all around us | six kinds of loan covenants | what’s more profitable, raising or lowering prices? | solos need plans for death, disability | five ways to ward off fraud in not-for-profits
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

besides the percentages included below, a helpful percentage would be increase or (decrease) in monthly sales, or any other item you want to track. in the illustration, monthly purchases to sales and cost of goods sold percentages were tracked.
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