wants vs. needs: why not fill both?

woman driving a sports carcas can help make it happen.

by hitendra patil
client accounting services: the definitive success guide

what some clients feel is an absolute need, other clients may feel it is not. people may need to book an uber or lyft ride, but some of them may want a premium ride.

more: raise client expectations with cas | launch cas in just eight steps | get sticky with cas | the why behind your cas why | who is the professional?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

some of your client accounting services will be the premium ride your clients will want. for some clients, your premium services will be the need. (you want such clients.)
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raise client expectations with cas

businessman pressing virtual "automation" buttonthey see what can be automated.

by hitendra patil
client accounting services: the definitive success guide

we know that cas generally constitutes three key service segments:

  • after-the-fact financial statement preparation, i.e., “write-up,”
  • business transaction processing and
  • outsourced cfo and controller services.

more: launch cas in just eight steps | get sticky with cas | the why behind your cas why | who is the professional?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

tax planning/tax strategy services may also become part of your cas offering if you have interest/expertise in that segment.
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use cas to focus on strategy

hitendra patil cas q-and-a logoyou’ll learn how your clients think.

by hitendra patil
client accounting services: the definitive success guide

q: how can i use client accounting services to offer more strategic advisory services to my clients?

more cas q&a: automation is key to cas | how to get clients to adopt caas tech | four steps to firm caas buy-in | clients don’t understand cas, but they know value | do i need to learn new skills to succeed in cas?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

a: “books” are not dead animals you can take a picture of. live accounting, at least near-real-time, gives you powerful insights into your client’s business as it happens. real useful advisory emerges from (live) accounting.
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launch cas in just eight steps

here’s how.

by hitendra patil
client accounting services: the definitive success guide

whether you are thinking of offering client accounting services, have already started offering it, or you want to grow your cas practice or make it more profitable, some proven steps will make your cas practice shape up in the most optimized way. if you have already started offering cas, these are the steps that you will revisit from time to time.

more: get sticky with cas | the why behind your cas why | who is the professional?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

there are eight steps to get started in cas and make your cas practice better. the following details are just a bird’s-eye view of the important aspects of how to create your cas practice.
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automation is key to cas

hitendra patil cas q-and-a logoit’s about the best way to serve your clients.

by hitendra patil
client accounting services: the definitive success guide

q: what are some common challenges or obstacles that arise when providing client accounting services, and how can i overcome them?

more cas q&a: how to get clients to adopt caas tech | there are only three growth strategies | how much advice should your firm provide? | cas marketing is different. here’s how
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

a: the only challenge/obstacle that matters when providing cas is clients not experiencing differentiated value from your cas offering. everything you do in your cas practice is to ensure you don’t face this challenge.
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six ways cas grows revenue

businessman ogling money over another's shoulderbonus: results of a professionwide survey.

by hitendra patil
client accounting services: the definitive success guide

the cloud makes it possible – no, it makes it inevitable – for smart business owners to focus on their core business and let professional accountants take care of accounting, including transactional work (to be done accurately).

more: get sticky with cas | the why behind your cas why | who is the professional?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

this new possibility gives rise to cas opportunities for accountants to work in collaboration with business owners in real time.
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how do firm leaders learn?

the four essential pillars for continuous learning

by w. michael hsu, cpa

as a firm leader, you know that you need new software, services, processes, and tactics…something that is going to take your firm to the next level. but how do you get there?

more w. michael hsu: seven principles to work less and achieve morehow do firm leaders learn?why your approach to cas and cfo services is wrongwhen it comes to pricing, it’s about ‘can’t afford not to’your client base is global |

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the tools and processes you use to get you to the next level have to come from or are signed off by you. so, who is teaching you? if you took the leap into a new service area and don’t know where you will land, you can’t turn to staff. they are looking to you for the answers.

read more →

get sticky with cas

businessman looking at question mark sketch on the wallthe clients are more loyal and buy more services.

by hitendra patil
client accounting services: the definitive success guide

client accounting services (cas) is the new revenue segment you cannot afford to miss.

if you are an accounting firm owner/partner, you do not want to miss the emerging, growing, and profitable opportunities in client accounting services.

more: the why behind your cas why | who is the professional?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

before we get to why, to ensure that we are on the same page, let us agree on a description of what cas is.
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the why behind your cas why

four empty metal bucketsfour ingredients to consider.

by hitendra patil
client accounting services: the definitive success guide

“why did i start my accounting firm/practice?”

if you are the owner of your firm, print this in a bold, big font and post it somewhere in such a way that you can see it, even if it is just in your peripheral vision, every moment when you are working at your desk.

more: who is the professional?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

if you are a partner of the firm or an employee, print the following question to post it where you can see it all the time:

“why did i get into the accounting profession?”
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how to get clients to adopt caas tech

hitendra patil cas q-and-a logofocus on the meaning, not the mechanics.

by hitendra patil
client accounting services: the definitive success guide

q: what suggestions do you have to help with client adoption of caas software and technologies?

more cas q&a: there are only three growth strategies | eight steps to optimize capacity | battling cas cost pushback | will my clients find cas expensive? | cas: much more than bookkeeping
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

a: thank you for this very important question.

client accounting and advisory services (cas/caas) are services that leverage accountants’ e3, i.e., expertise, experience and education. your clients do not have the e3.
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who is the professional?

woman executive coaching a male employee across deskthe mindset you need for client accounting services.

by hitendra patil
client accounting services: the definitive success guide

it was the 10th of may, 2012.

over dinner on that quiet mid-spring evening, at a classic traditional italian restaurant, i met the owner of one of my largest clients, only after about five years of providing services to his firm. his firm had chosen a particular niche industry to serve and only that. he was doing well – over $3.5 million in annual revenue, growing consistently, and employing 39 staff members. in any given week, two new clients were being onboarded via a very detailed process, moving clients’ accounting databases and processes into his firm.

more: review your cas: when, what, how | be serious about ai, not amused | get clients to toot your cas horn | seven ways to market your cas offering | the top cas pricing strategies | how to choose your cas processes | nine ways to measure client experience | twelve clues it’s time to outsource or offshore | yes, you have the staffing for cas | why firms shy away from cas | hook your firm on cas | can you identify real cas prospects? | 8 ways to create your cas practice | do you value your cas value?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

he would not take on any new client unless the client handed over all of the accounting work responsibilities to the firm.

all or none.
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dustin verity: keep an open mind and constantly learn

tech allows small to mid-size firms to provide better cas.

^ click to play video | > play the podcast and follow 卡塔尔世界杯常规比赛时间 podcasts on apple podcasts here or grab the rss feed here.

transformation talks
with bill penczak
center for accounting transformation

center for accounting transformation
center for accounting transformation

dustin verity admits to being cautious. he also admits to being a technophile.

in the latest episode of transformation talks, the cpa explained being conflicted between his obsession with playing with the latest technology and finding the right fit for his firm.

more: secret to success? a growth and abundance mindset | o.d. lanier: stepping into advisory | from tax to transformation | early adopters gain an edge in audit | why the future is in risk advisory | four strategies for a future ready firm
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

i’ve always been interested in technology and, and you know, efficiencies,” verity said, always wanting to know how his firm could produce more and work more efficiently. “that means less hours that we have to spend in the office ourselves.”  read more →

there are only three growth strategies

hitendra patil cas q-and-a logowhere will you focus?

by hitendra patil
client accounting services: the definitive success guide

q: most traditional cpa firm growth comes from existing clients and referral sources. pilot and other similar client accounting and advisory services providers will obviously have a different growth strategy. what can you share about successful growth strategies that vary from traditional accounting firm strategies?

more cas q&a: eight steps to optimize capacity | four steps to firm caas buy-in | clients don’t understand cas, but they know value | do i need to learn new skills to succeed in cas?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

a: the business model of traditional cpa firms and the likes of pilot are vastly different. and when growth is financed by other people’s money, the methods and costs of attracting new clients are very different too.
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